Club Manager
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The primary role of the Club Manager is to provide a world-class experience to all customers in the facility; this is done through an initial facility tour, sign up process and occasional coaching. The Club Manager needs to have customer service in the front of their mind to build relationships with their customers. This position is also responsible for building
and maintaining financial profiles for all customers. This position calls for strong leadership skills, proficient social skills, and a commitment to growth.
Member experience manager
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The primary role of the Member Experience Manager is to provide a world-class experience to all customers in the facility; this is done through fitness consultations, evaluations, and regular check-ins with current customers. The Member Experience Manager needs to have customer service in the front of their mind to build relationships with their customers. This position is also responsible for building and maintaining financial profiles for personal training customers. As the leader of the club’s personal training department as well as a team of personal trainers, this position calls for strong leadership skills, proficient social skills, and a commitment to growth.
Member support Manager
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The primary role of the Member Support Manager is to provide a world-class experience to all customers in the facility for which they are assigned; this is done through an initial facility tour, sign up process and occasional coaching. The Member Support Manager needs to have customer service in the front of their mind to build relationships with their customers. This position is also responsible for building and maintaining financial profiles for all customers. This position calls for strong leadership skills, proficient social skills, and a commitment to growth. This position does require travel to various locations based upon company needs.
personal trainer
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The role of the Personal Trainer is to lead our clients through 1-on-1 workouts and/or team training sessions. The Personal Trainer needs to be a highly motivated individual, have strong leadership skills, and an effective health coach. The Personal Trainer is also very motivated with their education, and is always furthering their knowledge in the fitness industry. This position calls for an individual with a contagious, positive personality, and put customer service above everything else.